For car salespeople and BDC reps

Never get stuck on a customer again.

Built for car salespeople, not a generic chatbot. Paste what the customer said and WordTrack reads the real objection under the words, then hands you three ways to move past it, written the way you actually type.

See how it works

Private beta. We're onboarding dealerships in waves. Drop your info and we'll reach out.

9:41

Sarah · 2024 Explorer

WordTrack · 3 replies

Tap any part of this to see what it does

That payment is too highI can get it cheaper down the streetJust email me your best priceLet me think about itThat payment is too highI can get it cheaper down the streetJust email me your best priceLet me think about it
I need to talk to my wifeWe're waiting for the new modelsYour trade offer is too lowJust looking, thanksI need to talk to my wifeWe're waiting for the new modelsYour trade offer is too lowJust looking, thanks
How it works

Three taps. One saved deal.

01

Paste what they said

Drop in the customer's text or email, or a screenshot of the whole thread. On your phone at the desk or out on the lot.

02

Get three word tracks

A straight shooter, a warm touch, and a curiosity play. Each one built to move the deal forward, not just answer the objection.

03

Copy, send, close

Tap copy, paste it into your CRM or your phone, hit send. Ten seconds from stuck to sent, in your own voice.

3

replies every time

Built by a closer

Real objection handling. Not chatbot fluff.

Every reply runs on the same question-based, low-pressure method the best salespeople use, layered with proven automotive word tracks. It reads what the customer is really saying and hands you three ways to keep the deal alive. You pick, you send, you close.

"I can get it cheaper elsewhere"

Get the details of the other deal before you ever touch your price.

"Let me think about it"

Find the one specific thing that is actually unresolved, and solve that.

"Just email me the price"

Give value and a reason to engage, not a race to the bottom.

The question we get most

“Why not just use a free ChatGPT?”

You could. ChatGPT is a great general tool. But it is an empty box. You have to explain the deal, coach the tone, and turn its answer into something you would actually text. WordTrack is built for one job: hand a car salesperson the reply, ready to send.

What comes back

Free ChatGPT

A wall of advice you still have to shape into a real text message.

WordTrack

Three replies written to send as is. Copy, paste, done.

The real objection

Free ChatGPT

Answers the words on the screen and moves on.

WordTrack

Reads the play underneath first, then answers that.

What it knows

Free ChatGPT

A little about everything, with no specialty in selling cars.

WordTrack

The exact word tracks real closers and trainers use on the floor.

Every single time

Free ChatGPT

You re-explain the customer, the deal, and the tone before it helps.

WordTrack

Paste the text or a screenshot. Ten seconds, no prompt writing.

With numbers

Free ChatGPT

Will invent a payment or promise an approval without blinking.

WordTrack

Never makes up a price or promises financing. Safe to send.

How it sounds

Free ChatGPT

Formal and stiff, with the em dashes that scream written by AI.

WordTrack

Your voice, down to whether you type “you” or “u.”

Same idea, built for the job. You are not writing prompts and cleaning up a chatbot. You are copying the right reply and sending it before the customer texts the store down the road.

The deals you never even worked

The deal you lose isn't the one you fought for. It's the one you left on read.

Every rep does it. A customer sends a message where the ask feels like a lot, and the reply feels like work, so it sits. A day goes by, then two, and that lead is gone. Not because you got beat, because nobody answered.

WordTrack takes the friction out of the messages you would rather not deal with. Paste it, get three replies you can actually send, and work the lead instead of letting it die in your inbox.

Read: why salespeople leave customers on read →
Been thinking it over. Got a couple other quotes, still need to sort my trade, and I have to talk to my wife. Honestly not sure where I land.
Read 4:12 PM
no reply sent

With WordTrack

Three ready-to-send replies, in your voice, in about ten seconds. So the hard ones get answered instead of ignored.

Stop losing deals to “let me think about it.”

The next customer who goes quiet on you does not have to be a lost deal.