Everything you need to answer the next customer.
WordTrack is tuned for car sales. It reads the real objection behind what the customer said, then gives you the words to move past it. You stay in control of every message and send it yourself.
It reads the real objection
Before the replies, WordTrack gives you a one-line read of what is actually going on. Payment shock is rarely about the payment. A stall is rarely about time. It tells you the play underneath the words, so you are answering the real objection instead of the one they said out loud.
Rarely about time. One specific thing is unresolved, usually in the numbers. Find it with a question.
Trained for car sales, not everything
This is not a general chatbot with a sales prompt taped on. The engine follows the techniques, strategies, and word tracks used by the most influential closers and trainers in sales and car sales. Proven systems, distilled into every reply. It is built to lower pressure, ask the better question, and move past the objection, not to argue the customer into it.
Three replies, three angles
Every objection comes back three ways: a Straight Shooter that gets to the point, a Warm Touch that leads with empathy, and a Curiosity Play that answers with a question. You read the customer and the moment, pick the one that fits, and send. No more staring at a blank text box trying to find the words.
Straight Shooter
618 is more than you wanted, i get it. that gap is usually term or down. if i get you close to 450, does the truck work?
Warm Touch
nobody wants a payment that keeps them up at night. dont pass over a number we might be able to fix.
Curiosity Play
quick q, is 450 the monthly you're comfortable with, or more about total out of pocket?
Paste a screenshot of the whole thread
Working out of the CRM? Screenshot the conversation and drop it in. WordTrack reads the entire back and forth, figures out which side is you, and answers the customer's latest message in full context. No retyping, no copy-pasting line by line.
Text and email modes
Fires off a quick, human text for the phone, or a short, sharp email for the internet lead. Same objection, the right format and length for the channel. One tap switches between them, so you sound natural whether it is a thumb-typed text or a follow-up email.
Subject
Your Explorer, quick next step
Hi Sarah, happy to lay out the full picture so the payment makes sense...
Never makes up numbers
WordTrack will never invent a price, payment, rate, or trade value you did not give it, and it never promises approvals. It writes around the number or leaves a blank for you to fill in. Nothing goes out that you did not put there, so every reply is safe to send.
Never invents a price, payment, rate, or trade. It leaves the blank for you to fill. Safe to send.
Sounds like you, not a bot
Paste a few of your real messages and WordTrack learns how you type, right down to whether you write “you” or “u,” how long your texts run, and how casual you get. Every reply reads like you wrote it, because it is written in your voice, not some stiff corporate script.
Learned from your real texts, right down to whether you write “you” or “u.”
Ten seconds, on any device
Phone at the desk, phone on the lot, or desktop in the BDC. Paste what they said, get your three replies, copy, and send. The whole thing takes about ten seconds, which means you can answer a customer before they have a chance to text the store down the road.
See it answer your toughest customer.
Paste a real objection you got today and watch what comes back.