Works with your CRM. Because it works with all of them.
WordTrack takes the customer's message however you have it: paste the text, paste the email, or drop a screenshot of the whole thread. That means it works with every CRM and texting tool on the lot, without plugging into any of them.
Paste or screenshot. From anywhere.
The customer's message lives inside your CRM's texting module or a tool like Podium or Kenect. WordTrack does not care which one you use. You bring the message to it, and it hands you three replies to send back through the exact same tool you already work in.
Works alongside these, no integration required. Names are the property of their owners and do not imply a partnership or endorsement.
Not plugging in is the feature.
Live in 60 seconds
No IT ticket, no admin approval, no per-dealer setup. Open WordTrack, paste the message, go. It works the first time you try it.
No data fees
The big dealer platforms charge vendors and dealers for API access. WordTrack reads nothing from your systems, so there is nothing to pay for and nothing to approve.
Nothing to break
When your CRM updates, deep integrations break. Copy and paste never does. WordTrack keeps working no matter what your store switches to next year.
Dealer data is locked down for a reason.
The two biggest dealer software platforms control most of the market, and they have a long, litigated history of restricting and charging for third-party access to dealer data. That is why so many "integrations" are slow, expensive, and fragile.
WordTrack sidesteps all of it. It never touches your DMS, never stores your customer database, and never asks your store's IT for anything. You keep your data, you keep control, and you still get the reply in ten seconds.
Deeper connections are coming.
Paste and screenshot will always be the fastest way in. On top of that, we are building tighter, opt-in connections so the replies can meet you even closer to where you already work:
A browser helper
A one-click button right inside your CRM's web page, so you can pull three replies without leaving the screen. In development.
Native partner integrations
Real connections through the official partner programs at platforms like Tekion, CDK and Elead, and DriveCentric, so a chosen reply can post straight back into the CRM. These take time to certify, and we will only claim one once it is live.
No setup. Just paste and go.
You do not need permission from anyone to try it. Open it and answer your next customer.
Try it free