Questions, answered straight.
No fluff. Here is exactly what WordTrack is, how it works, and what it does with your data.
What is WordTrack?
WordTrack is a reply engine for car salespeople. You paste what the customer said, a text, an email, or a screenshot of the conversation, and it gives you three ready-to-send replies built to move the deal forward. It takes about ten seconds.
Who is it for?
Floor salespeople, internet sales and BDC reps, and sales managers who want their whole team answering leads faster. If your income depends on what you text back to a customer, it is for you.
Does it talk to my customers for me?
No. WordTrack never messages your customers. It writes the reply and hands it to you. You read it, tweak it if you want, and send it yourself through your own phone or CRM. You stay in control of every word.
Does it work with my CRM?
Yes, all of them. Because you paste the message or drop a screenshot, WordTrack works alongside Elead, CDK, VinSolutions, DealerSocket, Tekion, DriveCentric, Podium, Kenect, or your personal cell, with no integration or setup required.
Will the replies sound like a robot?
No, and that is the whole point. Paste a few of your real messages and WordTrack learns how you type, down to whether you write "you" or "u." The reply reads like you wrote it, not like a chatbot.
Does it make up prices or promise approvals?
Never. WordTrack will not invent a price, payment, rate, or trade value you did not give it, and it never promises financing approval. If a number is needed, it writes around it or leaves a blank for you. Every reply is safe to send.
What sales method is it based on?
A question-based, low-pressure approach (the NEPQ framework) layered with proven automotive word tracks from top closers. It is built to lower pressure, ask the better question, and let the customer talk themselves back into the deal.
Is my customer's information private?
Yes. WordTrack does not plug into your DMS, does not store your customer database, and does not train on your customers' personal information. You bring a single message to it and it hands back replies.
Can I use it on my phone?
Yes. WordTrack works on your phone at the desk or out on the lot, and on the desktop in the BDC. Paste, get replies, copy, send.
What does it cost?
Solo is $29 a month, Pro is $39 a month and adds voice matching, and there is a dealership plan for the whole floor. It is free during the beta.
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